Privacy Policy

The Loopy Dragon

Last Updated: 25th July 2025

1. Introduction

At The Loopy Dragon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and purchase our handcrafted crochet products.

Contact Information:

Business Name: The Loopy Dragon
Location: Pune, Maharashtra, India
Email: theloopydragon123@gmail.com

2. Information We Collect

2.1 Personal Information

Name (as provided through Google Login)
Email address (from your Google account)
Phone number (for delivery coordination)
Shipping address (for order fulfillment)
Payment information (processed securely through Razorpay)

2.2 Account Information

We use Google Login exclusively for account creation
Your Google account information is used only for authentication purposes
We do not collect birthdates or age-related information

2.3 Order Information

Purchase history and order details
Product preferences and selections
Custom order specifications (if applicable)

2.4 Technical Information

Basic website usage patterns for internal analytics
No cookies or tracking technologies are used on our website
No behavioral tracking or user profiling

3. How We Use Your Information

3.1 Primary Uses

Order processing and fulfillment
Communication regarding your orders
Delivery coordination with shipping partners
Customer service and support
Internal business analytics and insights

3.2 What We DON'T Do

Send marketing emails or newsletters
Share your data with third parties (except as noted below)
Use your data for advertising or promotional purposes
Personalize your shopping experience based on past purchases
Track your browsing behavior across our website

4. Information Sharing and Disclosure

4.1 Limited Sharing

We share your information only when necessary for order fulfillment:
Razorpay: Payment processing (they handle payment data securely)
Delhivery: Shipping and delivery (name, phone, address only)

4.2 No Third-Party Sharing

We do not sell, rent, or share your personal information with any other third parties
We do not use social media plugins or external tracking tools
We do not share data with marketing companies or advertisers

4.3 Legal Compliance

We may disclose information if required by law or to protect our legal rights, but only to the extent necessary.

5. Data Storage and Security

5.1 Storage Location

All customer data is stored securely on Supabase cloud infrastructure
Data is stored within secure, industry-standard data centers

5.2 Security Measures

Your data is completely secured using industry-standard encryption
Access to customer data is restricted to authorized personnel only
We implement appropriate technical and organizational measures to protect your information

5.3 Payment Security

Payment information is processed and stored by Razorpay, not on our systems
We comply with applicable security standards for payment processing

6. Data Retention

6.1 Retention Period

Customer data is automatically deleted after 1 month from the date of last interaction
This includes personal information, order history, and account details
We maintain this policy to minimize data storage and protect your privacy

6.2 Exceptions

Data may be retained longer if required for legal compliance or dispute resolution
Anonymous analytics data may be retained for business insights

7. Your Rights and Choices

7.1 Account Management

Accounts are created exclusively through Google Login
You cannot directly update your information through our website
For any changes, please contact us at theloopydragon123@gmail.com

7.2 Data Deletion

If you want to delete your data before the automatic 1-month deletion, contact us at theloopydragon123@gmail.com
We will process deletion requests promptly
Some information may need to be retained for legal or business purposes

7.3 Data Export

You have the right to request a copy of your personal data
Contact us at theloopydragon123@gmail.com to request data export
We will provide your data in a readable format within a reasonable timeframe

7.4 Communication Preferences

We do not send marketing emails or newsletters
You will only receive essential order-related communications

8. Children's Privacy

8.1 No Age Restrictions

We do not impose age restrictions on purchases
We do not knowingly collect additional information from minors
Parental supervision is recommended for purchases by minors

9. Google Login Integration

9.1 Authentication Only

Google Login is used solely for account authentication
We access only basic profile information (name and email)
We do not access other Google services or data

9.2 Google's Privacy Policy

Google's privacy practices are governed by their own privacy policy
We recommend reviewing Google's privacy policy for their data handling practices

10. Analytics and Business Intelligence

10.1 Internal Analytics

We use customer data for internal business analytics and insights
This helps us understand business performance and customer preferences
All analytics are conducted internally without external tools

10.2 No External Tracking

We do not use Google Analytics, Facebook Pixel, or similar tracking tools
No third-party analytics services are used on our website
No behavioral tracking or user profiling is performed

11. Website Technology

11.1 No Cookies

Our website does not use cookies for tracking or personalization
Basic technical cookies may be used for website functionality only

11.2 No Third-Party Tools

We do not use chatbots or external customer service tools
No social media plugins or external widgets are embedded
No third-party scripts that collect user data

12. Changes to This Privacy Policy

12.1 Policy Updates

We may update this privacy policy from time to time
Changes will be posted on this page with an updated date
Significant changes will be communicated through appropriate channels

12.2 Continued Use

Your continued use of our website after policy changes constitutes acceptance of the updated policy

13. Contact Us

13.1 Privacy Questions

For any questions about this privacy policy or your personal data:
Email: theloopydragon123@gmail.com
Subject Line: Please include "Privacy Policy" in your subject line

13.2 Data Requests

For data deletion, export, or other privacy-related requests:
Email: theloopydragon123@gmail.com
Response Time: We will respond to requests within 7 business days

14. Governing Law

This privacy policy is governed by the laws of India and the jurisdiction of Pune, Maharashtra.

15. Consent

By using our website and creating an account, you consent to the collection and use of your information as described in this privacy policy.

Your privacy is important to us. Thank you for trusting The Loopy Dragon with your personal information.