Terms and Conditions

1. IntroductionWelcome to The Loopy Dragon! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our handcrafted crochet products. By accessing our website or making a purchase, you agree to be bound by these Terms.Business Information:

• Business Name: The Loopy Dragon
• Location: Pune, Maharashtra, India
• Contact Email: theloopydragon123@gmail.com

2. Products and Services2.1 Product Range

• We specialize in handcrafted crochet items including:
• Accessories
• Toys
• Jewelry
• Magnets
• Hair accessories
• Other

2.2 Custom OrdersWe offer both ready-made products and custom/made-to-order items. Custom orders are subject to additional terms regarding specifications, timelines, and approval processes.2.3 Product AvailabilityAll products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.3. Ordering and Payment3.1 Order ProcessBy placing an order, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance by The Loopy Dragon.3.2 Payment

• We accept payments through Razorpay
• Payment must be completed at the time of order placement
• All prices are listed in Indian Rupees (INR)
• We reserve the right to change prices at any time without prior notice

3.3 Order ConfirmationYou will receive an order confirmation via email once your payment is processed successfully.4. Shipping and Delivery4.1 Processing Time

• Existing products: Maximum 2 weeks processing time
• Custom orders: Processing time will be communicated at the time of order placement

4.2 Delivery

• Delivery within India: Approximately 1 week after processing
• We ship domestically within India only
• Delivery times are estimates and not guaranteed

4.3 Shipping ResponsibilityOnce products are handed over to the shipping carrier, The Loopy Dragon is not responsible for delays, damage, or loss during transit.5. Returns, Exchanges, and Refunds5.1 No Returns PolicyWe do not accept returns, exchanges, or provide refunds for any products once they have been shipped.5.2 Product IssuesIf you receive a damaged or defective product, please contact us immediately at:

• Email: theloopydragon123@gmail.com
• Through our website's Contact Us page

We will review each case individually and provide appropriate resolution at our discretion.6. Product Care Instructions6.1 Care Guidelines

• Wash with cold water only
• Do not use harsh detergents or chemicals
• Handle with care to preserve the handcrafted nature of the product

6.2 No WarrantyOur products are sold "as is" without any warranty, express or implied. We do not guarantee the durability or longevity of products beyond normal wear and tear.7. Customer Information and Privacy7.1 Information Collection

• Name and contact details
• Shipping address
• Email address
• Payment information (processed securely through Razorpay)

7.2 Use of Information

• Order processing and fulfillment
• Communication regarding orders
• Delivery coordination

7.3 Information ProtectionWe are committed to protecting your personal information and will not share it with third parties except as necessary for order fulfillment and delivery.8. Intellectual Property8.1 Product DesignsAll product designs, patterns, and creative works are the intellectual property of The Loopy Dragon. Customers may not reproduce, copy, or create derivative works based on our designs for commercial purposes.8.2 Website ContentAll content on our website, including images, text, and design elements, is protected by copyright and belongs to The Loopy Dragon.9. Limitation of Liability9.1 Liability LimitsThe Loopy Dragon's liability for any claim related to products or services shall not exceed the amount paid for the specific product in question.9.2 Exclusions

• Indirect, incidental, or consequential damages
• Loss of profits or business interruption
• Damages arising from misuse of products
• Delays in shipping or delivery

10. Customer Eligibility10.1 Age RequirementsThere are no age restrictions for purchasing our products. Any person capable of making a purchase is welcome to buy from us.10.2 Legal CapacityBy making a purchase, you represent that you have the legal capacity to enter into this agreement.11. Dispute Resolution11.1 Governing LawThese Terms are governed by the laws of India and the jurisdiction of Pune, Maharashtra.11.2 Contact for DisputesFor any disputes or concerns, please contact us first at theloopydragon123@gmail.com. We will make every effort to resolve issues amicably.12. Modifications to Terms12.1 Right to ModifyThe Loopy Dragon reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.12.2 NotificationWe will make reasonable efforts to notify customers of significant changes to these Terms.13. SeverabilityIf any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable.14. Contact Information

• Email: theloopydragon123@gmail.com
• Contact Us Page: Available on our website

15. AcceptanceBy using our website and/or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.Thank you for choosing The Loopy Dragon for your handcrafted crochet needs!